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Founded in 1989, The Northwest Companies is a privately owned, WBE Certified, corporation based just north of Charlotte, NC.

From a modest beginning as a lawn care company in northwestern North Carolina, Northwest now provides comprehensive landscape and snow removal services across the Southeast and Mid-Atlantic states.

Northwest has also been blessed with significant growth in the national corporate accounts we serve. We welcome your inquiries but ask that you respect privacy by submitting reference requests through our office.

We attribute our growth and expansion to a firm commitment to customer satisfaction. We follow some rather simple principles – treat our customers as they deserve to be treated and manage their properties the way they desire them to be managed. We have determined to provide a highly reliable and well-trained work force and a quality end product. We are also committed to being accessible at all times, to responding rapidly to problems and to fixing them quickly when they do occur.

To prevent problems from occurring to the extent that we can, Northwest has implemented a comprehensive Quality Assurance program that keeps our central office staff aware of and involved with conditions in the field. We have created an infrastructure of office personnel and administrative technology to support the efforts of our field operators and promote a seamless flow of account information between management and technicians delivering the service. In essence, we make every effort to prevent problems before they occur.

Preempting problems is certainly important when properly maintaining a client’s landscape investment but it is even more critical when clearing their lots of snow and ice. To prevent accidents (and potential law suits) arising from unsafe conditions, we provide the full complement of proactive services that are necessary to keep our managed properties open, safe and accessible.

A crucial part of this process is communication. Northwest snow removal field personnel are required to maintain round-the-clock contact with our management personnel during winter storms. Combine this with I.C.E., our on-line reporting system, and its almost instantaneous field data uploads, and our customers receive the service they expect and the means to monitor our snow removal activities with near real time accuracy.

So, whether you need landscaping or snow removal services, or both, we can help. And, if you want quality service at competitive prices from professionals you will enjoy working with, please contact us at Northwest.

Snow & Ice Management Association

1076 Van Buren Avenue  |  Indian Trail, NC  28079  |  Phone: (704) 882-7290  |  Fax: (704) 882-7295  |  northwest@windstream.net
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Northwest Facilities Management, Inc.