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At Northwest, we attribute our growth and expansion to a firm commitment to customer satisfaction. We follow some rather simple principles – treat our customers as they deserve to be treated and manage their properties the way they desire them to be managed. We have determined to provide a highly reliable and well-trained work force and a quality end product. We are also committed to being accessible at all times, to responding rapidly to problems and to fixing them quickly when they do occur.

To prevent problems from occurring to the extent that we can, Northwest has implemented a comprehensive quality assurance program (link to Quality Assurance page) that keeps our central office staff aware of and involved with conditions in the field. We have created an infrastructure of office personnel and administrative technology to support the efforts of our field operators and promote a seamless flow of account information between management and technicians delivering the service.

To learn more about our web based method of collecting field data/digitals and availing them to decision makers at NW and to our client’s home offices and branch locations, call us at 704-857-0869. The uses, advantages and savings of our technology are undeniable.

We welcome your inquiries as to our clientele base but ask that you respect corporate advertising rights by submitting reference requests through our office.

 

1076 Van Buren Avenue  |  Indian Trail, NC  28079  |  Phone: (704) 882-7290  |  Fax: (704) 882-7295  |  northwest@windstream.net
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Northwest Facilities Management, Inc.